Call 811 Before You Dig
It's Safe. It's Free. It's the Law
One of the most common causes of pipeline damage and dangerous situations involving pipelines is excavation. Digging, drilling, tilling and other forms of excavation by construction crews, farmers, drillers and even homeowners planting trees can damage pipes and put the people involved and others at risk. Anyone planning excavation or digging must call 811 and provide the required notice prior to beginning their project.
How Does 811 Work?
Call 811 from anywhere in the country a few days prior to digging, and your call will be routed to your local One Call Center. Tell the operator where you're planning to dig, what type of work you will be doing and your affected local utility companies will be notified about your intent to dig. In a few days, the utilities will send a locator to mark the approximate location of your underground lines, pipes and cables, so you'll know what's below - and be able to dig safely.
But wait, what happens next?
Most locate crews will arrive to mark your property within a few days, (be sure to check your state One-Call Center law for specific information) and will make sure you know exactly where to dig - even though the depths of utility lines may vary and there may be multiple utility lines in the same area.
Marks by local utilities will use the Utilities Location & Coordination Council Uniform Color Code.
|RED - Electric Power Lines, Cables, Conduit and Lighting Cables.|
|YELLOW - Gas, Oil, Steam, Petroleum or Gaseous Materials.|
|ORANGE - Communications, Alarm or Signal Lines, Cables or Conduit.|
|BLUE - Water, Irrigation and Slurry Lines.|
|GREEN - Sewers and Drain Lines.|
Please visit the links on the right for more information on pipeline safety.
Congratulations, you've taken the first step for a safe digging project.
You called before digging, waited for your lines to be marked, and now it's time to roll up your sleeves and get to work! Check the area before proceeding with your project. If a member utility has not responded or if underground facilities are clearly present and not located, call your state One Call Center again to have the area located properly.
After You Call 811 and Your Lines Are Marked
Pipelines are marked with yellow flags or paint. These marks tell you the location of the line, not the depth. Always dig carefully around the marks made by utilities. Do not dig directly on the marks. Digging on the marks can cause you to hit a pipeline. Also, the line may not be exactly straight down from the mark. Take your time and dig to the side of the marks to avoid unintentional contact with a line.
Call Every Time You Dig
Growing roots and erosion can cause pipelines to shift locations. With time, memory of pipeline locations can also fade. Never assume you know where the line is, even if you called for your last project.
Always Report Damage of Any Kind
If you are excavating and come in contact with one of our pipelines, call Enable Midstream Partners immediately. A nick or dent you think is of no consequence can cause big problems in time. When you call, we will inspect the line and repair any damage to prevent future problems. Additionally, if you witness suspicious activity on a pipeline right-of-way, please report it to the authorities, or call your local Enable Midstream Partner emergency number.
Remember the following:
- Call 811 and tell them where you plan to dig. In some states you can notify 811 online.
- Give the notice required by your state. Most (but not all) states require two working days. Check the requirements for your state. Their website can be found on our Additional Resources page.
- Utility companies will mark the location of underground utility lines.
- Respect the utility markers (see chart below) and dig carefully.
You are responsible for marking your private lines such as invisible pet fences, sprinkler systems, yard lights and gas grill lines.